The Undisputed Value of Personal Service with Andrew Loyd, Director of Loyd and Townsend Rose
August 1, 2023
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service!
In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Andrew Loyd, Director of Loyd and Townsend Rose.
Join them as they:
- Discuss what it’s like building a business in such a tight niche
- Delve into the absolute importance of good, personal service
- Outline why the devils are in the details
- Talk about why you should always love what you do!
Loyd and Townsend Rose (LTR) is a boutique luxury rental agency providing private client concierge travel services and destination management consultancy (DMC) for the UK and Ireland, specializing primarily in castles, mansions, country cottages, and ancestral homes. He is also a founding member and the Director of The Bespoke Travel Club, and previously worked for eight years managing private estates in the US and Canada.
[02:16] Building a Niche
[05:53] The Devil is in the Detail
[10:46] Love What You Do
[15:20] Focus on Personal Service
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